Duravant launches SupportPro service brand at Pack Expo 2017
Duravant introduces service solutions to its U.S. customers and will be exhibiting SupportPro in booth C-1451 at the Pack Expo show in Las Vegas, NV.
Downers Grove, IL – September 20 2017 – Duravant, a global leader in engineered equipment, is offering an equipment lifecycle program, SupportPro, to customers in the packaging, food processing and material handling industries across the United States. Certified SupportPro technicians are trained to service equipment from the Duravant family of operating companies: Arpac, Hamer-Fischbein, Mespack, FMH Conveyors and Marlen International. In addition, the technicians have decades of experience troubleshooting and maintaining other popular OEM brands.
SupportPro provides customers on-site technical support and emergency parts when needed to keep equipment running. A combination of factory-based technical experts, regional field technicians and remote support services enable SupportPro representatives to quickly address equipment issues. “The goal of SupportPro is to utilize our network of resources to promptly respond to the needs of our customers. We want to eliminate unnecessary downtime, which is costly to any operation,“ stated Kurt Huelsman, senior vice president of corporate development at Duravant.
Furthermore, SupportPro’s lifetime equipment protection includes a broad range of services that aim to keep equipment operating at optimal performance levels over its entire service life. According to Huelsman, "Regularly scheduled maintenance, production audits and equipment inspections, equipment tuning, personalized training, and equipment optimization and modernization options are some of the ways that SupportPro can improve long-term equipment effectiveness."
Visit the SupportPro booth at Pack Expo 2017 in the Central Hall, booth #1451, and visit Duravant in booth #C-3036
Headquartered in Downers Grove, IL, Duravant is a global engineered equipment company with manufacturing, sales and service facilities throughout North America, Europe and Asia. Through their portfolio of operating companies, Duravant delivers trusted end-to-end process solutions for customers and partners through engineering and integration expertise, project management and operational excellence. With worldwide sales distribution and service networks, they provide immediate and lifetime aftermarket support to all the markets they serve in the food processing, packaging and material handling sectors. Duravant’s market-leading brands are synonymous with innovation, durability and reliability. For more information, visit www.duravant.com.
Vice President, Marketing