FMH Conveyors International receives certification from the International Organization for Standardization
High scores reiterate FMH Conveyors International's commitment to customers.
Corby, UK – May 15, 2017 – FMH Conveyors International received the Platinum Award by Customer Surveys Ltd for a recent customer satisfaction survey. Customer Surveys Ltd is the leading customer satisfaction survey company in the United Kingdom. Their surveys enable businesses to improve customer satisfaction and loyalty by revealing customers' opinions.
A combination of new and repeat customers who purchased products from FMH Conveyors in 2016 were selected for the survey. Representatives from Customer Surveys Ltd conducted surveys via email and telephone. They asked questions related to overall experience, purchase satisfaction, timeliness, communication, professionalism and friendliness. Results were favorable with FMH Conveyors receiving an overall score of 94%.
The results demonstrate that FMH Conveyors International is succeeding at their mission to develop industry leading products while offering unmatched customer service. FMH Conveyors International values the importance of strong, long-term relationships with customers. Therefore, positive feedback from people who purchased their products is extremely valuable to the business.
The completion of this annual survey qualifies FMH Conveyors International for the ISO 9001 certificate. This non-mandatory status offered by the International Organization of Standardization increases credibility of an organization and demonstrates a commitment to high business standards. The certification is valid for one year. FMH Conveyors International plans to conduct a new survey for recertification in early 2018.
Anout FMH Conveyors International
FMH Conveyors International, headquartered in Corby, UK, designs and manufactures products for truck loading and unloading applications. The PowerFlex and BestFlex brands lead the market in flexible gravity and power conveyors, while BestConnect, MaxxReach and BestReach are the premier brands in telescopic and rigid conveyor systems. Known worldwide for their durability and reliability, FMH Conveyors' products are engineered to support the material handling industry, maximize productivity and increase efficiency. FMH Conveyors is a Duravant Company.
For more information, visit www.fmhconveyors.com
About Duravant
Headquartered in Downers Grove, IL, Duravant is a global engineered equipment company with an over 100-year operating history. Through their portfolio of operating companies, Duravant delivers trusted end-to-end process solutions for customers and partners through engineering and integration expertise, project management and operational excellence. With worldwide sales distribution and service networks they provide immediate and lifetime after-market support to all the markets they serve in the food processing, packaging and material handling sectors. Duravant's market-leading brands are synonymous with innovation, durability and reliability. Duravant has manufacturing facilities and sales offices throughout North America, Europe and Asia.
Media Contact:
Karl Matthews
Business Development and Marketing Manager
+44.0.1536.206.969
karl.matthews@fmhconveyors.co.uk